Errors I encountered during the initial setup of B2B2C Commerce

By | November 22, 2022

“Your request cannot be processed at this time. The site administrator has been alerted.” Error

This is an error that occurs during guest user self-registration.

The cause of the error is described in the email sent to the site administrator, but according to information from StackExchange, the main causes are as follows.

  • The community is published.
  • The Account Owner have a User Role assigned.
  • The site guest user does have Create and Read permissions on the Account and Contact objects.
  • Self-registration is enabled for the community.

The credit card payment test fails even when using a test credit card number (4242…)

If I’m not mistaken, you need to finish setting up the checkout integration in order for the credit card payment test to be successful.

If your goal is a demo, refer to the Github below and complete the Integration setup for Salesforce Gateway (a mock Gateway provided for demo purpose).

https://github.com/forcedotcom/commerce-on-lightning/tree/main/examples/b2c/checkout/payment-gateway-integration